Common questions

On this page you’ll find answers to the most commonly asked questions. Whether you're looking for quick solutions or clarifications, this section is designed to provide you with the information you need. Browse through the categories or search for specific topics to easily find the answers you're seeking.


General

How does QMC integrate with my NetSuite environment?

QMC seamlessly integrates into your standard NetSuite Order to Cash and Procure to Pay processes.

The application is quick to install and configure, working natively within NetSuite so that most users won’t even notice it’s an additional app.

There are no external integrations required - all functionality and code res

What types of costs can QMC manage?

QMC automates the capture and allocation of any costs associated with inventory procurement and distribution. Typical costs used are:

  • Freight and transportation

  • Customs duties and import taxes

  • Discounts & Commissions

  • Documentation fees

By automating these cost entries, QMC ensures that your financial data remains accurate and up to date.

How does the advanced filtering feature work?

The advanced filtering feature lets you define custom rules and criteria to determine when and how additional costs should be applied to transactions. Create TQ Landed / Sales Cost Filter records and select any of:

  • Transaction Body Fields

  • Transaction Line Fields

  • Item Fields

When transacting, the filters are applied automatically, but item lines can be included / excluded by modifying the Transaction Landed / Sales Cost records

What is automated variance management?

Automated variance management in QMC compares budgeted costs with actual incurred costs (from Vendor Bills).

When discrepancies arise, the system identifies the variance by updating the Transaction Landed / Sales Cost Records and populates the Variance Amount fields.

The variances are then automatically reconciled (if the feature is enabled) or the variance can be manually reconciled using the bulk Manage Variance pages.

This reduecs manual intervention and ensures that your financial records accurately reflect true costs. This process helps you quickly identify and address any cost deviations, supporting more reliable margin analysis.

What if I need help or run into issues with QMC?

We offer multiple avenues for support:

  • Documentation: Refer to our detailed user guides and troubleshooting sections of this user guide.

  • Support Desk: Contact our dedicated support team for personalized assistance.

If you encounter any issues or have further questions, our support channels are ready to help.

How can I provide feedback or request new features?

Your feedback is crucial to our continuous improvement. You can submit feedback or feature requests by contacting our support team. We review all submissions carefully to help guide future updates and enhancements.


Landed Cost Management

What are landed costs and why are they important?

Landed cost refers to all expenses incurred to get inventory to its final destination. This includes costs such as freight, insurance, customs duties, import taxes, and documentation fees.

By accurately capturing these costs, your business gains a true picture of inventory costs, which is crucial for precise margin calculations and pricing decisions.

How does QMC automate landed cost management?

QMC automatically captures additional procurement costs that are typically entered manually in NetSuite.

Using configurable rules, it allocates costs directly to purchase transactions, eliminating data entry errors and ensuring all associated expenses are tracked and applied consistently.

Can I customize the rules for landed cost allocation?

Yes. QMC’s configurable settings allow you to tailor cost allocation rules to fit your business requirements.

You can define additional allocation method rules by creating new TQ Cost Allocation Method records and populating the transaction line field ID for how the cost should be allocated. By default the application includes:

  • Amount

  • Quantity

  • Purchase Unit

How does QMC handle multi-currency transactions for landed costs?

QMC is designed to support multi-currency environments, ensuring that all landed cost elements—such as freight, customs duties, and insurance fees—are accurately calculated in your transactional currency.

The application automatically applies transaction exchange rates , helping maintain consistent and accurate cost calculations across different currencies.


Sales Cost Management

What is sales cost management within QMC?

Sales cost management in QMC focuses on automating and accurately capturing additional expenses and discounts related to sales transactions.

These costs might include commissions, shipping expenses, and other fees that impact the net profit of each sale. This module ensures that all sales-related costs are factored into margin calculations.

How does QMC capture additional sales costs automatically?

QMC integrates seamlessly into your standard NetSuite sales process. As sales transactions are recorded, QMC applies predefined rules to automatically allocate any associated costs. This minimizes the need for manual adjustments and ensures that every expense is recorded in real time.

How does QMC ensure accurate margin calculations for sales transactions?

By automating the capture and allocation of sales costs, QMC reduces errors and discrepancies that may occur with manual entry. This automated approach allows you to calculate margins accurately by including all relevant costs, which helps you understand the true profitability of each sale.


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